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VMware Airwatch Consultant
VMware Airwatch Consultant
Vidm installation, upgrade
Application management (internal and public)
Upgrade ws1 uem environment seamlessly
Device level troubleshooting
Per app vpn
Familiar on MDM log analysis
Experience with designing and Implementing VMWare Workspace ONE, including migrating users/data from other MDM systems
Enterprise-level implementation of Mobile Device Management (MDM) and/or Mobile Application Management (MAM) processes, tools, or technologies
Working knowledge of mobile and desktop operating systems (Android, iOS, MacOS, Windows 10)
Knowledge of Apple OS, Apple Configurator, Android and DEP.
Basic understanding of networking concepts (TCP/IP, load balancing, firewalls, switching, routing, wireless, VPN, DNS, etc..)
Experience integrating audit-like data (logs/alerts) relating to mobile based policy violations into an agency enterprise SIEM tool
Technical support experience for VMware Workspace ONE environment and associated applications
Installing, configuring and maintaining a scalable and high availability virtual environment utilizing VMware Horizon View 7.x with AppVol, ThinApp, UEM, and Workspace ONE Access.
Maintain a broad technical understanding across VMware End User Computing products/technologies.
Technical Certification (VMware Certified Professional - Desktop and Mobility (VCP-DTM) or VMware Certified Professional - Digital Workspace (VCP- DW), with at least 5 years relevant experience.
In-depth knowledge on core-components: Console-Server, Device-Services Server, Database Server.
Experience in Deployment and Upgrade of core-components.
Experience with Email Management using Powershell.
Experience with Windows Mobile Access Gateway Proxy, UAG (Unified Access Gateway-Content Gateway), Workspace ONE Access (vIDM).
Experience with Application Management with Troubleshooting.
Proficient in troubleshooting Windows/Linux Server, Network troubleshooting (using wireshark)
Experience in using below tools:
Android Studio (android device logs)
3uTools (ios device logs)
WireShark (packet trace)
Troubleshooting of various components and capability to pinpoint the faulty server/component quickly.
Experience to target and review the right logs for issues.
Expert level Boxer-app troubleshooting
Ability to explain the product on conference calls with Networking, Security and upper Management.
Understanding of Fortinet-WAF, Netscaler-LB, Firewall.
Experience in running DB-queries
Troubleshooting iOS, Android, Rugged, Windows Desktop devices.
To be able to extend shift, provide 24/7 availability to assist engineers who are on weekend on-call support or weekend activities.
Experience in Certificate (cyphers, SSL/TLS) Troubleshooting
Experience to tell what should be done to Networking and Security team instead of asking them to troubleshoot the issue.
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